Free helpline for Business Owners with Fair Work issues

Call 24/7 for Free Initial Advice

Proudly Independent

We are not affiliated or associated with the Fair Work Ombudsman, Fair Work Commission, or the Australian Government.

Ask us anything

Tell us your business or employee concerns. Our helpful team are here to provide you with 24/7 free initial and confidential support.

Trusted by 25,000 business owners

We simplify the complexities of the Australian Fair Work Act by providing free initial advice to business owners about employer responsibilities, obligations, wages and rights.

Call 1300 838 427

3 Simple steps to get FREE initial Advice

Step 1:

Call our 24/7 Helpline for support

Got a Fair Work Act question? Want clarification on award wages or modern awards? Need help with HR or staff management issues? We’re here to support you. Call 24/7 For Free Initial Support.

Step 2:

Discuss your challenge

We’ll provide you with free initial advice tailored to the unique situation of your business.

Step 3:

Get further help from Peninsula

We can provide a more personalised service and meet at your business premises to discuss how our paid services can help you navigate complex issues and achieve a successful outcome.

Step 1:

Call our 24/7 Helpline for support

Got a Fair Work Act question? Want clarification on award wages or modern awards? Need help with HR or staff management issues? We’re here to support you. Call 24/7 For Free Initial Support.

Step 2:

Discuss your challenge

We’ll provide you with free initial advice tailored to the unique situation of your business.

Step 3:

Get further help from Peninsula

We can provide a more personalised service and meet at your business premises to discuss how our paid services can help you navigate complex issues and achieve a successful outcome.

These are just a few Fair Work Act challenges we help Business Owners solve:

Employer Rights

As an Australian employer, you have the right to operate your business as you see fit, including setting reasonable performance expectations and behaviour policies. If you're unsure about your rights as a business owner, our team is here to help.

Termination

Terminating an employee is never easy. As a business owner, it’s critical to ensure you have a valid reason, understand employee entitlements, and follow a fair process—because getting it wrong could lead to an unfair dismissal claim and serious legal consequences.

Redundancy

Making an employee redundant due to a restructure or business downturn is often a last resort. As an employer it’s critical to know your obligations for employee notice periods and redundancy pay entitlements.

Pay Rates and Awards Tribunals

Australia has one of the most complex pay structures in the world with 122 different modern awards. Calculating full-time, part-time, and casual wages can be challenging and getting it wrong, can be costly.

Disciplinary Action

Creating an employee handbook that clearly defines expected behaviour is critical. It should highlight disciplinary action that can be taken for breaches of behaviour or set standards including a written warning or dismissal.

Fair Work questions? Don’t risk getting it wrong. Get clear compliant answers, before it costs you.

Call 1300 838 427

Get the right information for your business

Call Peninsula’s fair work helpline

While government websites have helpful resources, they can be confusing. It’s often hard to find the exact information you’re looking for as it relates to your business and current circumstance. This could lead to misinterpreting information and making unintentional, yet costly, mistakes.

We provide free initial advice to small business owners and managers across Australia. Our team can help with information on minimum wages, penalty rates, modern awards, casual conversion to part-time or full-time employment and various leave entitlements including sick leave, parental leave, and long service leave. We can also help you better understand your obligations to avoid penalties and wage theft issues.

When you call Peninsula and speak to an adviser, you can get the right information right away. Saving you from costly financial penalties, plus hours of time spent searching online or waiting on hold. This means you can get back to growing your business with your questions answered.

Call 1300 838 427

“I called to get clarification on an award and was absolutely amazed at the quality of the free information they provided. Very informative and helpful.”

Julie - Racing Services QLD Peninsula customer

Get the right information for your business

Why is Peninsula's Fair Work Helpline free?

We're so confident you'll find the Peninsula experience beneficial to your business that we're happy to offer this initial consultation free of charge.

We know Australian small business owners are facing a number of challenges. Attracting and retaining high performing employees, growing wages, operational costs and many other financial pressures are impacting businesses across the country.

If in future, you have more complex situations such as understanding the Fair Work Act, National Employment Standards (NES) modern awards or legislative changes, you know Peninsula are here to help.

So, if you’re a business owner or manager and have a HR question, need assistance on employee management, or clarification on the Fair Work Act 2009. Call 24/7 For Free Initial Support

You have questions, we have the right answers.

Call 1300 838 427

Unsure about updates to the Fair Work Act 2009, modern awards, or Australian workplace laws?

We can help

The Australian Fair Work Act 2009 is the law for Australia’s workplace relations. It outlines the minimum wage, employee entitlements, unfair dismissal protection, and ensures employees are treated fairly.

Like most legislation, the Fair Work Act is complex, and business owners can find the technical language or legal terminology confusing.

When you speak to Peninsula, we can help you better understand workplace relations obligations and the latest changes to the employment relations act 2009.

Call 1300 838 427

Unsure about updates to the Fair Work Act 2009, modern awards, or Australian workplace laws?

More than 25,000 business owners trust Peninsula's advice on the Fair Work workplace relations system

Peninsula takes the complexity out of workplace relations to help you as an Australian small business owner protect your business. Our team can help clarify wage rates and modern awards to help you avoid costly errors.

As a Peninsula client, we can assist you with creating or updating tailored employment contracts, policies, handbooks, business forms, or answer questions about leave entitlements, we’re here 24/7. We can even support you with managing workplace misconduct and creating a Performance Improvement Plan (PIP), with serious misconduct that could lead to termination of employment or help with mediation.

No matter what your Fair Work issue is, we're here to help you with quality employer advice and personalised service when you need it most.

Your questions are answered by our helpful team.

Call 1300 838 427

FAQs

What our clients say

"Not any manager can be an HR manager. Peninsula, they have a technical support team 24/7. They know the regulations, they know the updated policies and procedures. So, why not?"

20 employees Veterinary Care

"I can highly recommend working with Peninsula! They are available 24/7 for all employment and WH&S matters. Whenever I have a HR issue, I give them a quick call and get advice, making sure I deal with every matter sensitively and accurately. "

1 employees Healthcare & Medical

"We initially considered hiring another admin for our business but spoke to Peninsula. After consulting with them, we realized their comprehensive HR, H&S and legal services offered a more cost-effective and reliable solution, giving us the necessary reassurance. "

280 employees Healthcare & Medical

"We have been a Peninsula client for over 5 years. The team is friendly, professional and helpful. As a Practice Manager you face issues that need professional advice. That's where Peninsula played a role in solving my issues. Thank you team."

9 employees Healthcare & Medical

"Peninsula's service is of the highest level and standard. This is an amazing business and how the team support and advise members is incredible. I’m so grateful for all their help. I couldn’t do what I do as a business owner without them."

11 employees Sports & Recreation

"My experience with Peninsula has been great. The documentation provided has really improved our Health and Safety systems and taken us to a higher level."

8 employees Transport and Logistics

Still Have Questions? We've got the answers...

Call our Employer Helpline Now!

Call 1300 838 427